Why are we different?
We are different because of the following
- Being awarded an "Outstanding" in the care category on the very first CQC inspection is relatively unknown. This has driven us to continually want to improve our standards of care.
- Maintaining our "Outstanding" in care category following subsequent CQC reviews.
- Registered with CQC as "Nurse Led" which allows us to support and undertake more complex care than those who are not nurse led.
- Having 3 Registered and Highly qualified Nurses running the team who all bring different aspects of expertise to the table so a solid structure is in place.
We also offer different services to many care companies and these include:
- Foot Care by a fully qualified foot specialist (Lisa Tunnicliffe)
- Hairdresser. Mobile hairdresser who is DBS checked and happy to attend home visits for service users who are housebound.
- Councillor. We have a qualified councillor who we can refer you too. This service is available for staff and Service Users.
- Qualified Occupational Therapist (to look at any equipment you may need which would enhance your safety and quality of life).
- Health And Safety. Ross Clifford brings a wealth of knowledge and experience from his former role as a senior Health and Safety Consultant to ensure Health and Safety is implemented in all aspects of care for the Service Users and the Staff.
- Dog Walker / Groomer.
End of Life Specialist: We also work alongside an end of life Doula who supports the service user and their family during the end stages of life. Our wonderful Doula is able to be there, to support, advise and assist those entering the end of life stage (as well as their families) to make this difficult process that little bit more bearable at this most difficult time.
We also work hand in hand with our sister company Committed2Clean-Commercial who offer support for decluttering and undertake intensive cleans to enable safe and effective discharge from hospital back to your own home. Committed2Clean-Commercial continue to work with local authority social and housing teams alongside the Staffordshire Linkworker teams.
Compassion is at the heart of our service and we aim to provide care and assistance, which is safe, compassionate, respectful, responsive, empowering and dignified, treating our service user as we would like our relatives to be treated. This is our main aim and priority.
We take the service users needs, wishes and priorities into account at all times and place them at the centre of their care. What is important to them is important to us!
